Return & Refund Policy

You can cancel an order, or individual items, from the My Orders page before it is shipped. Prepaid cancellations are refunded in full to the original payment method.

Eligible products can be returned within 7 days of delivery unless the product page states a different window. Returns must be requested from the order page of a delivered order.

Items must be unused, in original condition and packaging, with all tags, accessories and invoice. Items that arrive damaged, defective or different from what you ordered are always eligible.

Some categories, such as innerwear, personal-care items and customised products, may not be returnable for hygiene or safety reasons. This is mentioned on the product page.

Open your order, choose Return, select a reason and add photos if the item is damaged. You can track the return status (requested, approved, pickup, received, refund) on the same page.

After the item reaches us it is inspected. If it meets the return conditions the refund or replacement is processed. Returns that do not meet the conditions may be rejected, and you will be informed with the reason.

Approved refunds go to your original payment method. After the refund is initiated it typically takes 5 to 7 business days to show in your account, depending on your bank or payment provider.

For Cash on Delivery orders, the refund is made to a bank account or UPI ID you provide.

Where available, you can choose a replacement instead of a refund. If the replacement is out of stock, we will refund you instead.